At Aquaverse, we are committed to providing customers with a secure and reliable payment experience while shopping through our website. This Payment Policy explains accepted payment methods, transaction security standards, billing procedures, and payment-related terms connected with purchases made on our online store.

By placing an order through our website, customers acknowledge and agree to the terms outlined below.

Accepted Payment Methods

Aquaverse currently accepts the following payment methods:

• American Express (AMEX)
• Discover
• Diners Club
• Google Pay
• JCB
• Mastercard
• Visa

All payments are processed securely through encrypted and trusted third-party payment gateways designed to help protect customer financial information.

Payment Authorization

All payment transactions are subject to approval and authorization by the selected payment provider.

Orders will only move into processing after successful payment authorization.

To help prevent unauthorized activity, Aquaverse may review or verify billing, shipping, or payment information before confirming an order.

Transaction Security

Protecting customer payment information is important to us. Our website uses recognized security practices, including:

• SSL encryption technology
• Secure payment processing systems
• Trusted third-party payment providers

Payment information is processed securely and is not directly stored on our servers.

Currency Information

All transactions on the Aquaverse website are processed in United States Dollars (USD).

Additional fees related to currency conversion or international banking may depend on the customer’s financial institution or payment provider.

Order Modifications & Cancellation Requests

Customers may request order changes or cancellations shortly after placing an order.

However:

• Orders that have already entered processing may no longer be modified.
• Orders that have already shipped generally cannot be canceled.

Customers should contact our support team immediately if changes are required.

Failed Transactions

If a payment transaction cannot be completed successfully:

• The order will not be processed.
• Customers may retry checkout using another valid payment method.
• Aquaverse is not responsible for delays caused by failed authorizations or banking-related issues.

Refunds & Returns

Refunds are processed according to our Return Policy and Refund Policy.

Approved refunds are generally returned to the original payment method used during checkout.

Refund processing time is typically 5–10 business days after approval, although additional delays may depend on banks or payment providers.

Fraud Prevention & Right to Refuse Orders

Aquaverse reserves the right to refuse, delay, hold, or cancel orders where suspicious, unauthorized, or potentially fraudulent activity is identified.

This may include situations involving:

• Mismatched billing and shipping information
• Unusual purchasing behavior
• High-risk transactions
• Failed verification attempts

Customers may be contacted for additional verification where necessary.

Taxes & Additional Charges

Applicable taxes or required charges may be calculated during checkout depending on customer location and applicable regulations.

Unless clearly stated otherwise, displayed product prices may not include taxes or additional service charges.

Chargebacks & Payment Disputes

In the event of a chargeback or payment dispute:

• Aquaverse may cooperate with payment providers or financial institutions to review and resolve the matter.
• Customers are encouraged to contact our support team before opening formal disputes whenever possible.

Subscriptions & Recurring Payments

If any products or services offered by Aquaverse include subscription-based or recurring billing features:

• Billing frequency and related terms will be displayed during checkout.
• Recurring payments will continue according to the selected agreement unless canceled under the applicable terms.

Updates to This Policy

Aquaverse reserves the right to revise or update this Payment Policy periodically.

Updated versions become effective once published on the website. Customers are encouraged to review this page regularly for changes.

Contact Information

Business Name: Aquaverse

Business Email: Support@aquaverse.shop

Business Address : 1501-1685 W 5th St, Colby, KS 67701, USA

Business Hours : Monday – Friday, 09:00 AM – 05:00 PM (GMT-08:00)